My Fanatec first order experience.
Tried to order I got an error while making payment 3 times I switched to paypal but after I paid the website crashed. I was charged on paypal but had no confirmation email or any order showing on fanatec website. After contacting customer support they said the payment went through partially but not the order and to send proof of order and what I ordered and they would update it manually.
After that the order was showing on fanatec website as processing. I received an email shortly after saying the order was in warehouse processing and would be shipped soon and I should receive a tracking number the status on website said order had been processed.
I contacted support to ask a question about the order and they are now saying the email, invoice and order status are all a mistake and sent in error. I know when I ordered the csl dd that it said january 3rd availability and I accepted that when I ordered but after the hassle with website crashing and order not going through but payment taken then the email and order status Im not confident in actually receiving anything anytime. Just seems unprofessional and unorganised.