Losing gear shift on ACC
Has anyone ever had the issue where you lose gear shift on ACC? I have a DDR2 and use the McLaren wheel or the GT3 Alcantara with the universal hub on a Win10 x64 PC and randomly, I will just lose all ability to change gear. All the other functions work including FFB. The only way to resolve the issue is to remove the wheel, put it back on, activate high torque and all is good again.......until it happens again. This happens multiple times during a session with both wheels. It's literally been happening since I started using the Fanatec ecosystem/ACC. I don't have any other h/w installed other than a monitor and Bose sound bar. I do have the emergency stop button as part of the system. I have tried opening a support ticket but I dont even get a confirmation email and haven't heard from them in weeks.
I have found it doesn't down shift until you reach a certain lower speed. So if your going 100 mph for instance you can't go all the way down to gear 1. That has caused it feeling like my shifting wasn't responding correctly
It's def not that, I have no gears at any speed.
You need to open a ticket with Fanatec technical support through their site. After opening the ticket you will receive a confirmation email. If you do not receive it, it means that for some reason the ticket has not been received and you will have to try again. If your steering wheel doesn't work, opening a ticket is the first thing to do.
I will try that again but the last 4 attempts has not returned an email or any response/confirmation at all. Its not the first ticket I have opened, never had any issues before, always got a response.
Did you get a resolution to this? Having the same issue.
maybe its dirty some dust is inside try to vacuum it worked for me
Same problem here!
Random and difficult to replicate. I can drive for a few hours without problems, but then it will happen multiple times in a session.