No Tracking Number and Invoice

Makoto UnnoMakoto Unno Member
edited June 2020 in Fanatec Other

I bout a dd1 bundle on 15 jun and I'm still waiting for shipping. I haven't got email that noticed my order status changed to "warehouse processing" that includes the invoice yet. I haven't got also the tracking number because they didn't send me yet.

I tried to contact sales team by email for getting my order actual status and getting tracking number(now waiting).

It's been 7 days after I ordered a product. I wonder whether my order is shipped or not and If it has been shipped why the tracking number has not been sent.

Hence I have neither the way of tracking my package nor confirming my order being shipped.


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