Paid through paypal, no order confirmation from Fanatec

Hello, I paid through paypal, but the website froze after processing my payment. I was charged by paypal, and received a transaction ID and everything, but Fanatec's website does not show my order in the account, and I never got an email from Fanatec.

The paypal transaction lists the wrong shipping address as well, even though Fanatec's website has my correct address.

How do I get in touch with someone who can help me? I cannot get responses from any of the Contact Us options


  • Update: I received a refund from Endor. Thank you

  • Hi Kyle,

    How long did it take? I just put an order through for $1.7k and paypal processed it and money was taken from my bank account but also not showing my order in Fanatec account.

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