Issue with CSL Elite PS4 / Gran Turismo Sport
Hello I have a technical question. About a month ago I purchased CSL Elite wheelbase (PS4) and the Xbox one universal hub. I've been playing on Xbox one with no problems. My problems arise when I went to play Gran Turismo Sport. I have no control. Nothing in compatibility or Playstation mode. I checked firmware, drivers, etc. All up to date and configured correctly. I was pretty sure this setup would work for PS, PC and Xbox. Did I make a mistake and need a PS wheel. Or is there an issue with the software either on Fanatecs or on Playstation/Gran Turismos end??
On a separate note. My shifter v1.5 is having the issue with going into reverse when I put it into 3rd. After doing my research I found that this is most likely due to a faulty hall sensor? Is there a phone # to reach. I ask because I do want it fixed before it gets worse. However I wanted to inquire if it could be exchanged for the limited edition shifter if they are still available.
Also how do I go about getting this repaired/replaced. I've found a lot of discussions on this. However nobody seems to be clear. I dont particularly want to scour the whole forum for an exact answer.
Thank you in advance.