Csl elite wheel base is flawed

Junior PippinJunior Pippin Member
in Wheel Bases (and Racing Wheels)

Won’t get pass three 3 yellow lights when I turn it on

Comments

  • Remco Van DijkRemco Van Dijk Member

    Please give some more info? Is it a new wheel base? Did it work before? Does it start turning the wheel when you switch it on? If yes, how far does it get?

    You should contact Support via the website anyway for this, as it probably requires a repair.

  • Richie RyanRichie Ryan Member

    I can say I think that a product like fanatec should have a better costumer support in the us with I racing members. I have tried for weeks to get my issue resolved and cant even get a call or email in a timely manner considering how much money ive spent I am well known in iracing and I will not buy anything ever again support SUCKS. I hope I get someones attention and contacts me.

  • Dominic BrennanDominic Brennan Member, Administrator
    https://forum.fanatec.com/discussion/comment/39119#Comment_39119

    Hi Richie,

    I checked the communication you had with support. I can see that you provided a video of the issue but have not allowed access to it, therefore the support agent can't view it. You were sent a message on January 30th requesting access to this video. This is the reason why your issue has not been resolved yet.

  • Richie RyanRichie Ryan Member

    Why cant someone pick up the phone and call me

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