New CSL Elite PS4 disconnection

My brand spanking new CSL Elite PS4 (P1 rim), first time use on PS4 will not stay connected. I plug it in and it works but after about 30 seconds it disconnects from the PS4. I have to press the PS button on the rim and sign in again, then instant disconnection. This repeats indefinitely. I have yet been able to even get into a race. After dropping 1,100 bucks on all new Fanatec gear this is beyond irritating. I am hoping that what the internet says about Fanatec support isn't true and I can get some help. I love this kit so much and just want it to work. Any ideas, anyone?


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