V2.5 Wheel Base Start Up Issue

Del PaiceDel Paice Member
in Wheel Bases (and Racing Wheels)

Hi all,

Having some issues with our V2.5 base. It struggles to start up and often fails to complete its full process. The same happens with this wheel as well as our BMW GT2 wheel.

Have attached a video via the DropBox link below, any help or suggestions would be appreciated.

Thanks in advance.

https://www.dropbox.com/home?preview=FanatecWheelIssue.MOV

Comments

  • Del PaiceDel Paice Member

    Apologies, I have now uploaded to YouTube as a DropBox account is needed.

    Link is below.

    https://youtu.be/auDMxCAeQws

  • Dominic BrennanDominic Brennan Member, Administrator

    Hi Del,

    That looks/sounds like it may be a mechanical issue. The technical team will be able to determine that for sure. Please open a support ticket (including this video) via the My Products section of your Fanatec account and they will be happy to assist.

    [Fanatec Community Manager]

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