I need a UK address to send my RMA package- CSL Elite

Matteo AndertonMatteo Anderton Member
in Wheel Bases (and Racing Wheels)

Guys, I have had an RMA number issued to send back a faulty CSL Elite Wheel Package, but had no address to send it to.

Can you help as noone is answering e-mails.

Can someone also tell me how long Fanatec warranty lasts?

Comments

  • Dominic BrennanDominic Brennan Member, Administrator

    Hi Matteo,

    No sending address was provided because the UK Service Centre is able to arrange the product pickup. You need to send a message to the email address provided in the RMA, to specify when is the best time for collection.

    Warranty information is detailed here: https://fanatec.com/eu-en/fanatec-consumer-guarantee


    [Fanatec Community Manager]

  • Ben TallettBen Tallett Member

    Hey Fanatec,

    I have the same issue. Could you confirm if you need to add an address to parcel being sent to the service centre for repair?


    Regards Ben

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