Podium DD1: electric/grainy feeling when steering slightly left & right
Hi,
So up front my specs:
- Wheelbase: Podium DD1, 3 months old
- Driver 410, Firmware 686, Motor Firmware 40
- Side mounted on a GT1-Evo
Problem:
- When I'm driving, I notice a electric/grainy feeling when steering slightly to the right and left.
- So when I turn the wheel 5-10 degrees to the left or to the right, I can feel a very noticeable electric current through the wheel.
- You can feel it going quickly through, but it is especially noticeable when stopping at that point: then it's like the wheel is under an electric current.
- It's not very pleasant and ruins the immersion as well, because you feel it coming up in every turn.
- When I turn the wheel further than 10 degrees, it stops.
- It is very noticeable in games with higher ffb, like ACC - but it also happens when it's not connected to anything.
What did I try already?:
- Updated the firmware of course, but it happened with every firmware/motor firmware to date (tried 3)
- Tried all kinds of settings, like linear mode on/off, higher NDR etc but nothing works
- Erased Motor Calibration: didn't work
- Recalibrated motor: same thing
What can I do?
Comments
Hi Thomas,
It sounds like you have performed some thorough troubleshooting so it makes sense to contact support and explain what you have already tried. You can contact them by creating a Support Ticket via the My Products section of your Fanatec account, or you can try the Live Chat feature, open Monday to Friday, 8 to 11 a.m. and 1 to 4 p.m. (CEST). Live Chat is active whenever you see the headset icon on the site.
[Fanatec Community Manager]
Hi Dominic, I tried but I cannot click on submit haha. Maybe something with my browser - I'll try again tonight and maybe tommorow I'll try support.
Many thanks.
And if anyone also has this problem, please let me know!
hi again, I tried to submit a ticket but there is no submit button. Tried with multiple browsers.
Hi Thomas,
Please check your PMs.