Seriously you could not make this up, my cube gets damaged in transit my fanatic order has changed delivery times 3 times so far, what’s next the cal dd might turn up before my birthday next year only to burst into flames when connected lolol
Just checked and the availability date on my CSL DD order and it's gone from Nov 30th to Nov 8th. Placed my order on 5th Sept and based in Northern Ireland. Will have to sort out a rig soon as this is my first ever setup.
Saw today That mine date had switched from 24 September to 12 November 🤬 no notification or anything Else. Orderd it on 8 june With the second Wave.. 😭 only want to 🤮 Right now.. especially when i now read that some People who orderd much later will get it earlier at the Moment. And my McLaren v2 is getting old on my shelf without using..
Good New's for me today. My order status has changeg to "Your order is being prepared in the warehouse". I've got an email that it will be sent in the next few days. I hope that all the other persons from the early 2nd wave will also get their stuff. Thanx Fanatec!!!
Seriously - I think you are. You said the Simucube was coming in July and the only reason only reason you were ordering the Fanatec stuff was to prove how terrible a company and how poor their logistics were compared with Simucube. You complain about the Fanatec date changing but your expected shipping date is now earlier than it was initially. How are Simucube at dealing with shipping issues?
I ordered the DD on June 8 within second wave (Germany) and got a delivery date of Oct 24th. Last week it changed to Oct 8th. Now Iam a little bit confused why a lot of dates changed to Nov. but mine changed forward to the 8th of Oct.. And now reading the Nov. guys getting theirs in the next days. Really interesting 😃
Now this morning I got an email saying it's changed to warehouse processing and will be shipped soon, and a reply to my email I sent friday saying it was a bug in the system that showed November 12th. So I should get it soon depending on customs/import over the channel.
So Gagarin, lol the cube was ace, but I hadn’t noticed that I was not getting the full power from it till a friend of mine tried my rig, he has the same one so I only sent it back 2 weeks ago, and it was to be repaired but I have asked for a replacement and they said yes so I also had to send the control box which caused a delay, my fault lol and as for the csl Dd that’s for my second rig, which is set up for flight sims and thought it would be good for racing friends whenever they come round for a bit of fun, and ps my date is still 2nd nov lol, waiting to see if it changes again lol, and by the comments above it’s still not going well no one seems to be able to figure out what fanatic are doing.
I'm also from Germany and ordered on June 9th. First estimation was Oct 19th and now it got changed to Nov 2nd.
I also got an email from Fanatec about the change of estimated shipping date of my order. In the email they say "The delivery will of course follow the rule of ‘first in, first out’ depending on when the order was placed."
My CSL DD date has changed many times, now Nov 2. I placed my order on July 30. The other $1300 US items in the order have not, and the wheel and the V2 hub still have preorder availability dates listed, One past and one in October. Though we are desparate for any info, these dates are just what the database is showing today. As has been posted if logistics change, such as that container ship finally is unloaded and such then the dates will change again. There is no pattern to uncover.
Fanatec has not shipped at this scale before I think, I imagine their customer base more than tripled overnight. Add COVID and semiconductor shortages and we have essentially a lottery situation. No, they are not going to overnight every snowflake's gear. All those whinging about customer service need to grow up. When you get involved in a "real hobby," one requiring specialized equipment, knowlege or experience one thing you should learn is patience. The waiting is part of it. Folks have legit issues with shipping and such. Simply having to wait is unfortuantely no longer an issue Support can assist with. I would love personalized updates. Maybe as Fanatec grows they can do that.
I’m in the US and placed my order July 16th. My original availability date was November 6th. Friday this date got moved forward to November 2nd which was kind of exciting. Last night it was still November 2nd. This morning it is now November 29th, the same date I see if I were to place a new order. To see some people order even later than me in the US with an earlier estimated availability date is irritating.
I ordered a Formula V2.5 X around the same time, maybe a couple weeks later, and that’s already arrived weeks ago. I ordered a Clubsport Porsche 911 GT3 Cup steering wheel a couple weeks ago and that got moved from October 21st up to October 6th this morning, so I guess that’s good. But it’s gonna be a long 2 months or so to wait knowing I have these steering wheels just sitting unopened in their boxes.
Same here U.S. ordered June 8th, shipping Sept. 20th, got an email the other day saying Oct. 28th and now it says Nov.2nd under my orders. Only wave I seem to be on is the up and down wave of emotions expecting this thing to ship LOL :(
This was funny. Well done. Played some Dirt Rally 2.0 with my G27 and dreaming of how the stages will feel through the CSL DD. I have four buttkickers banging as well so good vibrations all around. Although i want to cut "don't cut" into my codriver.
Comments
Mine was ordered
5 Jul 2021 09:46:00, and 3 times it’s changed.
Still doesn't explain why someone in the same country that ordered later now has an earlier expected date tho 🤷♂️
How are you getting on with your Simucube?
I live in the Netherlands
i had to return it as there was damage during transit, waiting for a replacment lol, hence why im herea lot lol.
🤣
Seriously you could not make this up, my cube gets damaged in transit my fanatic order has changed delivery times 3 times so far, what’s next the cal dd might turn up before my birthday next year only to burst into flames when connected lolol
In Canada, so going the the US store. So that was Sept 20 to Oct 28th.
Got a notification of the delay a couple of days ago. Mine went from Oct 7 to Nov 2. 😠
J. Stachowiak Location: Germany
USA for me
It's an absolute shambles with wave 3 people having earlier dates than wave 2 people.
Just checked and the availability date on my CSL DD order and it's gone from Nov 30th to Nov 8th. Placed my order on 5th Sept and based in Northern Ireland. Will have to sort out a rig soon as this is my first ever setup.
Saw today That mine date had switched from 24 September to 12 November 🤬 no notification or anything Else. Orderd it on 8 june With the second Wave.. 😭 only want to 🤮 Right now.. especially when i now read that some People who orderd much later will get it earlier at the Moment. And my McLaren v2 is getting old on my shelf without using..
Good New's for me today. My order status has changeg to "Your order is being prepared in the warehouse". I've got an email that it will be sent in the next few days. I hope that all the other persons from the early 2nd wave will also get their stuff. Thanx Fanatec!!!
Seriously - I think you are. You said the Simucube was coming in July and the only reason only reason you were ordering the Fanatec stuff was to prove how terrible a company and how poor their logistics were compared with Simucube. You complain about the Fanatec date changing but your expected shipping date is now earlier than it was initially. How are Simucube at dealing with shipping issues?
Got the Same Mail a few Moments ago. So there is still some Hope 😅 Fingers crossed for all 🤞🏻
I ordered the DD on June 8 within second wave (Germany) and got a delivery date of Oct 24th. Last week it changed to Oct 8th. Now Iam a little bit confused why a lot of dates changed to Nov. but mine changed forward to the 8th of Oct.. And now reading the Nov. guys getting theirs in the next days. Really interesting 😃
Check your order or email today maybe.
So mine went from September 24, to November 12th,
Now this morning I got an email saying it's changed to warehouse processing and will be shipped soon, and a reply to my email I sent friday saying it was a bug in the system that showed November 12th. So I should get it soon depending on customs/import over the channel.
Happy now.
Yeah got the Same Mail. :)
So Gagarin, lol the cube was ace, but I hadn’t noticed that I was not getting the full power from it till a friend of mine tried my rig, he has the same one so I only sent it back 2 weeks ago, and it was to be repaired but I have asked for a replacement and they said yes so I also had to send the control box which caused a delay, my fault lol and as for the csl Dd that’s for my second rig, which is set up for flight sims and thought it would be good for racing friends whenever they come round for a bit of fun, and ps my date is still 2nd nov lol, waiting to see if it changes again lol, and by the comments above it’s still not going well no one seems to be able to figure out what fanatic are doing.
I'm also from Germany and ordered on June 9th. First estimation was Oct 19th and now it got changed to Nov 2nd.
I also got an email from Fanatec about the change of estimated shipping date of my order. In the email they say "The delivery will of course follow the rule of ‘first in, first out’ depending on when the order was placed."
My CSL DD date has changed many times, now Nov 2. I placed my order on July 30. The other $1300 US items in the order have not, and the wheel and the V2 hub still have preorder availability dates listed, One past and one in October. Though we are desparate for any info, these dates are just what the database is showing today. As has been posted if logistics change, such as that container ship finally is unloaded and such then the dates will change again. There is no pattern to uncover.
Fanatec has not shipped at this scale before I think, I imagine their customer base more than tripled overnight. Add COVID and semiconductor shortages and we have essentially a lottery situation. No, they are not going to overnight every snowflake's gear. All those whinging about customer service need to grow up. When you get involved in a "real hobby," one requiring specialized equipment, knowlege or experience one thing you should learn is patience. The waiting is part of it. Folks have legit issues with shipping and such. Simply having to wait is unfortuantely no longer an issue Support can assist with. I would love personalized updates. Maybe as Fanatec grows they can do that.
I see videos like this and I am willing to wait: https://www.youtube.com/watch?v=hvc6wifmp0A
I’m in the US and placed my order July 16th. My original availability date was November 6th. Friday this date got moved forward to November 2nd which was kind of exciting. Last night it was still November 2nd. This morning it is now November 29th, the same date I see if I were to place a new order. To see some people order even later than me in the US with an earlier estimated availability date is irritating.
I ordered a Formula V2.5 X around the same time, maybe a couple weeks later, and that’s already arrived weeks ago. I ordered a Clubsport Porsche 911 GT3 Cup steering wheel a couple weeks ago and that got moved from October 21st up to October 6th this morning, so I guess that’s good. But it’s gonna be a long 2 months or so to wait knowing I have these steering wheels just sitting unopened in their boxes.
Well I was wave 2 with a Sept 20th original date, that moved to October 28th. Just looking today I have now been moved back to Nov 2nd.
that is all bullshit about the semiconductors i bet there not using five nm nodes or even 7 nm nodes starting to leave a bad taste in my mouth
Same here U.S. ordered June 8th, shipping Sept. 20th, got an email the other day saying Oct. 28th and now it says Nov.2nd under my orders. Only wave I seem to be on is the up and down wave of emotions expecting this thing to ship LOL :(
By the seem of it, USA orders are affected by the shipping issue at ports, EU orders aren't,
And the early wave 2 EU orders that went from sept 24th to November 12th was a bug.
This was funny. Well done. Played some Dirt Rally 2.0 with my G27 and dreaming of how the stages will feel through the CSL DD. I have four buttkickers banging as well so good vibrations all around. Although i want to cut "don't cut" into my codriver.