problemas con dd1 f1 ps4 vol2

fanatec returned my ps4 dd1 telling me that the steering wheel worked perfectly, i installed it today after formatting and i still have the same problem.... i am considering the option i lost my money. This is very frustrating, I have put the new 436 driver and nothing. In the photos I show that I tried it on different PCs with the same error


Add that the steering wheel turns on the screen, the steering wheel does not move and after a few seconds the screen turns off, luckily according to fanatec technicians, they say that the steering wheel is working fine. I start to get pissed off


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