unit only works part time.

when I turn the unit on sometimes it works great and the rest of the time it will not show in my computer or load. It just shuts off and says turn off and update again which I've done quite a few times. I'm very disappointed in my first purchase from Fanatec. I would like to have it repaired or replaced. Any help would be greatly appreciated.

Comments

  • Details, details, details. No one will be able to help you if you don't tell us what type of equipment you're using.

    Wheelbase: CSL DD, DD1, DD2, etc?

    What type of wheel is attached? You're playing on PC, I presume? What are your computer's specs? Have you downloaded and installed the latest Fanatec driver package? Screenshots or pics of any error messages could be helpful as well.

  • podium DD1 wheel base, F1 wheel and loaded the 447 driver

    the last error message said wireless quick release not working and I need to download drivers again.

  • I've downloaded the 447 driver package about ten times.

  • Running a dell G5000. when the rig decides to work everything is fine. It just won't keep working.

  • Sounds like a hardware issue. I'd contact support to start an RMA

  • Thank you. I'll try but not having much luck getting to them.

Sign In or Register to comment.