DD1 not recognizing podium hub wheel

New to this and fanatec product but have recently purchased a Podium racing Wheel F1 ( DD1 base ) and have updated to the latest firmware 3.0.0. When I interchange to a different wheel the DD1 does not recognize the wheel yet when I take it to a friends the wheel works perfect on his DD1. In addition, when the wheel is installed and I start up the DD1 it shuts down immediately. Has anyone experienced this issue? Any help is appreciated


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