Can't figure solution for this DD2 issue. Not detected and can't troubleshoot

Anyone's help would be amazing. Just bought a 2nd DD2. Was picked up fine but required an update immediately. Now all I get is the below. It's undetectable and I'm stuck at this prompt no matter what I try.


I went through Marcel's walkthrough (below screenshot) but it gets me straight back to that same error prompt

Thanks in advance anyone

Antonio


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