I will give credit where credit is due, will also criticize where due as well
QR2 is incredible engineering! Absolutely amazing.
Installation of wheel side and base side is simple and easy. Not a fan of installation pictures only but well done as well.
How does it feel? AMAZING ROCK SOLID and quick easy release. Why I am/was a HUGE FANATEC FAN BOY.
However, could I recommend Fanatec to friends and family now? I’m split on that. I have received NO information regarding my paid for QR2 Pro…still waiting and NOTHING from them, NOTHING from Maurice, nothing…
All the issues I see going on with shipping and fulfillment? Geesh, they should be updated constantly.
FANATEC Sponsorships everywhere, but how they have been treating customers as of late, well…I’ve never seen anything like it.
I had to purchase an extra wheel side just so I could finally use what I’ve been looking for, for over a year. I did NOT complain about it taking so long because I wanted them to get it right…they did.
I expected those of us that have ALREADY paid for it, to be at the front to receive it. No, this would not generate new revenue, why
would the they want to do that.
FANATEC, PLEASE…fix your customer service, make up for what you have done wrong…admit you have totally screwed the pooch and want to make things right, some way, even is a small gesture of good faith.
Get more moderators that can answer questions regarding what is going on with issues.
You all have always been an awesome customer service company until COVID, then it all went to crap. Why?