error on the website with the purchase. BF

I bought a Formula V2.5X steering wheel on Friday the 24th. I paid with Paypal and they deducted the money from my bank account. I received the email that it was paid and charged and the order does not appear on the fanatec website. I have tried to talk to you by email / Twitter. But I don't have an answer.

I don't know what to do.


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