Sorry, i meant last week of December. I never saw that one about the shipping in December you posted. I only noticed the first post about January from James at Fanatec.
Thank you for posting this, have been looking on gtomega etc and did check overclockers over the weekend but they have always been out of stock.... Have ordered from overclockers now for delivery Wednesday and cancelled both my fanatec orders, won't attempt to order anything off them again.
Quick question, if something amazing happened haha and the order arrive to my house and im in my job (without tracking number or advise by email) what happen ? must to be someone to sign ?im going to lose the package ? (Im in USA I read Fedex need signature)
FEDEX should leave a slip on the door saying they attempted delivery. The slip will have options that you can choose. They will attempt to deliver again as noted on the slip.
I'm going to be sincere I like Fanatec products with their licenses all my simulator is Fanatec pedal, handbrake, gearbox, steering wheel and bass but this BF story made me want to stay with Fanatec but I'm not multimillionaire and so do they have people who know a good brand of sim and who make quality steering wheels and bass a little more expensive than the csl dd 8nm and with the same power
I too am based in Australia — I originally ordered mine on 13/11, but cancelled and re-ordered on 24/11 shortly after the final BF item was revealed as I was ordering a compete setup so wanted to take advantage of getting some extra things and some discounts.
I got the same email about the DD+ this morning, my preorder date for that was always 27/12, and my QR2 WS preorder date was 29/12. These are still the dates shown in my order now. I don't have serial numbers assigned yet for any of my other items.
Well I ordered $1,800 of stuff on 20 Nov. Order 180** and have only received a notification on 5 Dec that it was "completely shipped" or "handed to warehouse" on 5 Dec. No shipping notification from Fedex or anything. Nothing on backorder or the v2.5. Guess I won't be getting anything until Feb since they apparently are all going on vacation at the end of December and then doing "inventory" into mid January.
Hope the Fanatec leadership team feels a little bad for ruining people's Christmas and taking their money with false promises of a somewhat timely delivery.
I placed my original order on the 25th and got a killer deal (photo attached). However, Fanatec somehow never got my order and ended up refunding me, and I missed out on the deal. I contacted them almost two weeks ago asking them to send me my original order at that price but I never got a response. A week ago, (one week after following up with them) I decided to place an order for a base, some pedals, and a wheel so that I could get something for Christmas. One week after that, I still haven't heard anything about shipping and the website just says "Handover to warehouse". Should I be concerned about its coming at all? I've come to terms with the fact that at this point it's not going to be here for Christmas, but the radio silence is making me nervous again.
I pre-ordered my ClubSport DD on 11/10 and it still has not shipped. I have also reached out to customer service multiple times but have not received a response. Any help or updates would greatly appreciated. I am a new customer who spent close to $2000 buying into Fanatec last month and so far I regret my decision. My order number is 1788065.
placed my order 11-30 and i ordered the R2R BMW 5nm kit and a desk clamp. It still shows moved to warehouse when i check fanatec. If you cant get into fedex check your items tab and see if you have serial numbers by any of your items you ordered that seemed to be an indication stuff shipped from what Ive seen on here.
what did you order? If it's the V 2.5x and you've received an email, we'll have to be patient.
But have the others noticed that the wheel has been completely removed from the store? No more orders are being accepted and the link leads to a 404 page. Let's see when we finally get our goods.
Order no. 1829xxx - v2.5x, v2 Pedals and Button Caps…
Just saw on Facebook that more people had received tracking information from FedEx for their US orders, all ordered after my stuff. I was hoping today would be the day I got tracking info but sadly no.
Comments
Sorry, i meant last week of December. I never saw that one about the shipping in December you posted. I only noticed the first post about January from James at Fanatec.
Thank you for posting this, have been looking on gtomega etc and did check overclockers over the weekend but they have always been out of stock.... Have ordered from overclockers now for delivery Wednesday and cancelled both my fanatec orders, won't attempt to order anything off them again.
Quick question, if something amazing happened haha and the order arrive to my house and im in my job (without tracking number or advise by email) what happen ? must to be someone to sign ?im going to lose the package ? (Im in USA I read Fedex need signature)
thanks for the fast answer, where did you come from? I ordered from germany...
FEDEX should leave a slip on the door saying they attempted delivery. The slip will have options that you can choose. They will attempt to deliver again as noted on the slip.
I'm going to be sincere I like Fanatec products with their licenses all my simulator is Fanatec pedal, handbrake, gearbox, steering wheel and bass but this BF story made me want to stay with Fanatec but I'm not multimillionaire and so do they have people who know a good brand of sim and who make quality steering wheels and bass a little more expensive than the csl dd 8nm and with the same power
I'm in Arizona, USA.
Hi there, how long time get to go to
Handover to warehouse?????
3days and nothing!!!!
I wonder when will we get the refund for 2.5X orders and the voucher...
I too am based in Australia — I originally ordered mine on 13/11, but cancelled and re-ordered on 24/11 shortly after the final BF item was revealed as I was ordering a compete setup so wanted to take advantage of getting some extra things and some discounts.
I got the same email about the DD+ this morning, my preorder date for that was always 27/12, and my QR2 WS preorder date was 29/12. These are still the dates shown in my order now. I don't have serial numbers assigned yet for any of my other items.
Missing from the Australia shop too.
I'm on the eastcoast and accodring to fedex mine should be here Friday
Well I ordered $1,800 of stuff on 20 Nov. Order 180** and have only received a notification on 5 Dec that it was "completely shipped" or "handed to warehouse" on 5 Dec. No shipping notification from Fedex or anything. Nothing on backorder or the v2.5. Guess I won't be getting anything until Feb since they apparently are all going on vacation at the end of December and then doing "inventory" into mid January.
Hope the Fanatec leadership team feels a little bad for ruining people's Christmas and taking their money with false promises of a somewhat timely delivery.
I placed my original order on the 25th and got a killer deal (photo attached). However, Fanatec somehow never got my order and ended up refunding me, and I missed out on the deal. I contacted them almost two weeks ago asking them to send me my original order at that price but I never got a response. A week ago, (one week after following up with them) I decided to place an order for a base, some pedals, and a wheel so that I could get something for Christmas. One week after that, I still haven't heard anything about shipping and the website just says "Handover to warehouse". Should I be concerned about its coming at all? I've come to terms with the fact that at this point it's not going to be here for Christmas, but the radio silence is making me nervous again.
Smells like chargeback, if they do not provide me with a orders status and/or tracking number by tomorrow…
It'll cost them $25 to $100 bucks too. https://merchantservices.chase.com/support/protect-your-business/what-is-a-dispute
Ive just done exactly that today. Waiting since 14th November. Sent them an email giving them till today but nothing as usual
I pre-ordered my ClubSport DD on 11/10 and it still has not shipped. I have also reached out to customer service multiple times but have not received a response. Any help or updates would greatly appreciated. I am a new customer who spent close to $2000 buying into Fanatec last month and so far I regret my decision. My order number is 1788065.
Same , ordered v3 pedals , still no tracking number even though it shows available on the web site
I did receive only one order out of 3 , than one got lost and fanatec is not responding to my emails for 3 weeks already
When did you order your things?
Also, I can't even log into FedEx. It keeps giving me "We are having trouble establishing a connection" so double problems for me
Been waiting since 1.November and another order on the 29 of November
placed my order 11-30 and i ordered the R2R BMW 5nm kit and a desk clamp. It still shows moved to warehouse when i check fanatec. If you cant get into fedex check your items tab and see if you have serial numbers by any of your items you ordered that seemed to be an indication stuff shipped from what Ive seen on here.
Hi can I please get any update my order 1842330
seit den 14.12.2023 immer der selben Status.
Tipps zum Geben?
Hi Chris,
what did you order? If it's the V 2.5x and you've received an email, we'll have to be patient.
But have the others noticed that the wheel has been completely removed from the store? No more orders are being accepted and the link leads to a 404 page. Let's see when we finally get our goods.
Order no. 1829xxx - v2.5x, v2 Pedals and Button Caps…
Just saw on Facebook that more people had received tracking information from FedEx for their US orders, all ordered after my stuff. I was hoping today would be the day I got tracking info but sadly no.