Should I go visit them?
I live in California and am very close to the Fanatec warehouse, only 30 minutes away. I will be moving soon and I need to change my shipping address, but it seems it is no longer possible to change the address for my current order through Fanatec's website.
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This is for the order: 1808345, I placed it on Nov 21, 2023. At that time I'm not planning to move yet, but now, I'm moving in two weeks!
This will cost me losing over 1600 USD!
You could but I believe all the order processing is done at head office, warehouse is just a 3rd party distributor. Can try and contact Fanatec HQ (good luck and God Speed), cancel the order (through Fanatec or payment dispute but bye bye BF pricing), or see if UPS will redirect it for you once they get their hands on it (I'm in Aus so unsure if they can do this or not).
Good luck either way.
My order status is handover to the warehouse, but it has been two months, I'm moving now....
Yeah they're not great options but that's about all I can think of to do unfortunately. Hope you manage to get it sorted though.