Money charged and no order created
money charged and no order created
On January 8th I placed an order and the charge was made but it was not recorded on the website
fanatec does not answer my emails and I am without money and without an order and without any way to contact these people
This is not how you treat your clients who place their trust and their money
I am very angry with the brand and with the terrible treatment I am receiving from them. Meanwhile I am without an order and without €2000, that is stealing with white gloves.
Please respond to my emails and solve my situation now because your behavior is very unprofessional.
Comments
Do a chargeback, and re order i have been waiting for 3 weeks for support still not a word
My bank is waiting for a response from fanatec these procedures take some time and can last up to 90 days fanatec should return the charge is the fastest method when you pay with a visa
Hola Cristobal, se ha solucionado? estoy igual
todavía estoy esperando respuesta por parte de mi banco que esta esperando respuesta de fanatec
fanatec no me ha contestado a ningun correo desde el dia ocho de enero que les envie el primero
y encima a los que jugamos en play station nos tienen cogidos por los huevos por que no hay otra opción salvo logitech que apenas tiene perifericos y tiene el producto olvidado
ok, si tengo novedades te aviso por aqui
Estoy igual, alguna novedad?
Resolvi con visa
estoy a la espera de que visa me devuelva mi dinero
fanatec no contesto en ningún momento