Money charged and no order created

money charged and no order created


On January 8th I placed an order and the charge was made but it was not recorded on the website

fanatec does not answer my emails and I am without money and without an order and without any way to contact these people

This is not how you treat your clients who place their trust and their money

I am very angry with the brand and with the terrible treatment I am receiving from them. Meanwhile I am without an order and without €2000, that is stealing with white gloves.

Please respond to my emails and solve my situation now because your behavior is very unprofessional.

Comments


  • money charged and no order created

    Für mich heißt es. Sie haben keine Bestellung aufgegeben, aber es wurde Ihnen Geld abgebucht

    Das ist nicht richtig.



    Ich habe eine Bestellung aufgegeben.

    Ich habe sie bezahlt. Aber es gibt keine Bestellung in meiner Bestellliste.

  • halo you stupid german, write on Eng !

  • Maysor SternyMaysor Sterny Member
    edited February 13

    NP

    money charged and no order created

    For me it means. You have not placed an order, but money has been debited from your account


    That is not correct.


    I have placed an order.

    I have paid for it. But there is no order in my order list.


    Go to your bank and get proof that something has been debited from your account and send it to Fanatec.

    One mail

    If you have already written many mails to fanatec.

    you will have to wait even longer.

    ONE mail



    I am not supoter

    Everything can be wrong

  • Was that right and am I still stupid?

    I just wanted to help

  • How good that you are back, I almost missed your friendly and courteous way of communicating. You are a true source of joy and serenity.

    It's great that you write in English, but honestly it doesn't help if half of your sentences are wrong. So no reason to discipline other people, rather pay attention to your own spelling........


    @memberMaysor Sterny:

    Remember my words: Don´t feed the Troll 🤣

  • wow...you must be some kind of monk..come on, don't shit.

    you see that fools need to be given guidance because they are too stupid to understand.

    German finally spoke English.

  • Maysor SternyMaysor Sterny Member
    edited February 13

    Danke

  • stay a jerk because that's what you are, so keep writing in German

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