Order from November 2023 still not arrived

Dear Fanatec Team,

because there is no possibility to get in contact with you, neither by phone, by email nor by chat, I will finally try the forum for more informations.

I placed my order 29th of Novmerber 2023 and have still no product received. Payment of course is already done.

  • ClubSport DD+
  • ClubSport table clamp V2
  • ClubSport Universal Hub V2
  • QR2 Wheel-Side
  • ClubSport Steering wheel GT Alcantara

I am looking for canceling my order and buy from another company, but I also had to read, that the refund does not work very well.

I also placed a second order for pedal and shifter. This package has arrived. But if I cancel the above components, I dont need them anymore. Will you refund also this order?

I am tired of waiting for my order and would really like a final response from you now.

looking forward to get a feedback

Thank you!

Best Regards

Mario

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