dear fanatec no answer my refund
Hello, dear fanatec, I have already written to you 100 times in the last 3 months, just no answer. I am waiting for my VAT refund, which I am entitled to... can I have an answer, thank you
Hello, dear fanatec, I have already written to you 100 times in the last 3 months, just no answer. I am waiting for my VAT refund, which I am entitled to... can I have an answer, thank you
Comments
No wonder. If each customer would write 100 emails within 3 months, you and all others will have to wait a long time because each email creates new waiting time and must be processed.
I have been waiting for my order since November 2023. No information, no feedback and no way to contact them by phone. It's even worse, the phone number no longer exists - makes me feel really safe.
It would be better if fanatec improves theyr customer service. Seems that there are only 5 people working on all the request´s.