Do Fanatec ever answer Contact form or emails ?? V3 Pedal Hall Sensor ?

I have tried contacting Fanatec twice now regarding trying to obtain or purchase a Hall Sensor, believe that is what its called ? for the V3 Accelerator Pedal, mine has failed so having to use Clutch sensor but no idea how long that will last ? & the Cable is shorter than Accelerator sensor . It's the small circuit board which attaches on side of Pedal.

CAN SOMEONE PLEASE HELP ADVISE AS TO GETTING A REPLACEMENT


Thanks

Colin

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