Clubsport DD+ Wheelbase Bricked within two weeks
Shaun Ziemann
Member
Got my dd+ about two weeks ago & it worked perfectly, hadn’t used it for a few days but now it won’t turn/power on. The power bricks light is on(green), I’ve tried disconnecting & reconnecting everything to no avail. Also tried connecting my pc to fanalabs but no devices are found. I tried to troubleshoot it online but this is seemingly a common problem with many peoples dd+’s being bricked. How on earth Fanatec can release a so called high end wheel base with so many failing at this early stage is beyond me after only 4/5 months since release…. Before purchasing I too ignored all the bad press I saw about Fanatec online unfortunately it’s true…. Steer clear overpriced junk!
Comments
You and a loooooot of other people.
Remember it was thoroughly checked/tested by Sony. That was the delay "reason". Right?
Or it was way worse and there was another round of reviews/checks? And now we have " acceptable" product that does not work. Sony has history with such crap too. Gt7 is same story
Same here. Received my DD+, did all recommended FW updates from Fanatec control panel. Reboot PC and DD+. Base did not show any lights after pressing the power button. After a few moments my Porsche GT shows FANATEC and then nothing. Powering On/ Of, holding power button for 10 sec, installing older version of driver; Nothing. Base not shown as divice on PC.
So my thought is, there is no active USB connection after update and restart of base. Opened a ticket, now waiting.
It is very hard to understand that there is no solution for this problem. Reading so much threads describing this problem since more than a half year and Fanatec did nothing to fix it. Neither they are communicating this problem to their customers.
I'm really disappointed. A product for about 1400,- € (incl. neccesssary QR2) and did not work at all.
What are your experience about the RMA process? I don't want to wait another 2 or more month until I can play.
Same here also. The new DD+ worked once. After being turned off wont turn on again and no power button light. Not recognized by the PC either. Contacted support. Waiting for a reply.
It's quite alarming the number of posts here and elsewhere with others with the same issue.
Are these bases that fragile?
Support has gone very quiet at the moment. They were in contact but now nothing. They have the defective wheelbase but I still have the remainder of the order for a refund. Not sure if that will ever happen. They've probably all left. LOL.