DD1 OLED Display Not Working (off)

Cory Otsuji

Hey everyone,

I recently received my DD1.  I was able to play with it for a few hours.  However, I turned it on today and the OLED on the base is black and not turning on.  I've restarted the base and flashed the firmware multiple times with different versions, and nothing seems to work.  Please help!

Thanks

-Cory

Cory Otsuji

Did more troubleshooting.  I disconnected the pedals, shifter, and torque key, and the screen displayed static.  I tried restarting the base, and now the screen is back to black / off.  Please see the photo below.

Maurice Böschen

Contact Support.

Cory Otsuji

Please see my youtube video for more information.  I was told this is a defect and returned it to Fanatec for a replacement.

https://www.youtube.com/watch?v=o3rK0CNsX5I